Frequently Asked Questions

PRODUCT INFO:

What kind of products do you offer?

Blue Jay Bay features Emily Caven’s art and design endeavors on a growing range of products:

  • Original, personalized watercolor paintings
  • Fine art prints
  • Note cards
  • Apparel
  • Mugs
  • Pillows
Do you take custom requests?
My products can be personalized in various ways, and I enjoy creating custom pieces of art. If you have a special request or painting design that is not currently offered, please contact me and we can discuss the possibilities.
What is your production time?

ORIGINAL WATERCOLOR PAINTINGS

As these paintings are MADE-TO-ORDER, please expect a production time of 1-2 weeks. If you have need of a shorter turnaround time, please contact me to see if it is possible.

FINE ART PRINTS + OTHER PRODUCTS

I have a selection of art prints and note cards in stock and ready to ship. If your item is not in stock, my professional print shop’s turnaround time generally is about 5 business days. If you have need of a shorter turnaround time, please contact me to see if it is possible.

Materials, packaging, and care instructions for artwork

Archival quality, professional art materials are used in the creation of my paintings. I generally use 140 pound cold press Arches watercolor paper, and my paints are all professional + artist’s grade. Finished artwork is signed by me (typically on the back of the painting).  Mat boards, when ordered, are acid-free, archival quality.  Paintings are packaged in a clear protective sleeve with a backing board, and ship flat in a large rigid mailer.

CARE INSTRUCTIONS

I use professional, artist’s grade materials that make for a long lasting piece of art. To help preserve and protect your painting, I recommend framing with UV resistant glass and / or keeping your artwork out of direct sunlight.

Is gift wrapping available?

Yes! In my shop on Etsy, I offer an add-on for winter holiday and all purpose occasion gift wrapping. All other orders shipped via my Etsy shop will be packaged with pretty tissue paper and ribbon. I can include a short gift note as well!